Terms and conditions

TERMS AND CONDITIONS OF GOLDFISH GAMING PUBLISHERS PTY LTD (hereinafter referred to as "the Company")

DEFINITIONS In these Terms and Conditions, the following words and expressions shall have the meanings specified below:"Account" means a unique account created by you on our website in accordance with these Terms and Conditions."Agreement" means this Agreement entered into between us and you upon your acceptance of these Terms and Conditions."Australia Day Special" refers to an exclusive offer made available from time to time for Australian players only, as described on the Website."Betting Limits" means any deposit or withdrawal limits imposed on your Account, as detailed in our payment terms."Cashout" shall mean any request by you to withdraw funds from Your Account, and includes a partial cash-out where we allow part of your winnings to be paid out before all wagering requirements have been fulfilled."Gaming Laws" means the laws relating to gaming and betting applicable at the time of use which prohibit certain games or types of bets."License Number" refers to our Northern Territory Racing, Gaming and Licensing license number GLI-1834567891-NT issued by the Northern Territory Government of Australia.
ACCEPTANCE OF TERMS AND CONDITIONS By using this website and/or opening an Account with us, you acknowledge that you have read and understood these Terms and Conditions in full before participating in any gaming or promotional activity on our website. You also confirm that you are at least 18 years old and meet the requirements for account registration.
CHANGING TERMS AND CONDITIONS We may change all or part of these Terms and Conditions without prior notice to you, either by posting revised terms on this Website or by providing such notification in writing. It is your responsibility to review these Terms and Conditions regularly to stay informed as to how we conduct our business with You.
GAMBLING RESPONSIBLYWe encourage responsible gaming practices, and it is Your obligation to use the services provided responsibly. If you experience any difficulty playing games or feel that this is negatively affecting your life in any way please contact one of our customer support agents for assistance.
REGISTRATION AND SECURITY OF YOUR ACCOUNT

5.1 You are solely responsible for maintaining the confidentiality of your Account and password, including all information related to it.5.2 We recommend you regularly check your account balance, transaction history, as well as ensure that any new details submitted to us are accurate, complete and true.

BANKING TERMS By accepting this Agreement, You agree that we can transfer monies from Your Account or between Bank Accounts in order to effect payments made by you according to the banking terms set out below. Please note that your account must be fully verified before a withdrawal request can be processed.
DEPOSITS

7.1 We may impose daily and monthly deposit limits on Your Account, which we reserve our right to amend at any time.7.2 Any changes made by you with regards to bank details shall require 24-hour verification period after notification is received from us via email before such changes will take effect.

WITHDRAWALS

8.1 We may impose daily and monthly withdrawal limits on Your Account, which we reserve the right to amend at any time.8.2 In order for a Withdrawal Request to be successful, it must meet all conditions described in this document including but not limited to: (i) full completion of KYC verification; (ii) absence of pending or disputed transactions.

PAYMENT PROCESSING All payments made between Accounts will incur processing fees if required by the payment method used and You hereby agree to these terms. We reserve our right at any time without liability, loss, expense for damage or injury to terminate this Agreement upon receipt of such instruction from a credit card issuer where we have been unable to verify Your Account details.
GAME SPECIFIC TERMS Participating in certain promotions may require your account to be active and meet specific criteria as set out on the promotion page. We may refuse participation in any event if we suspect that the participant does not meet eligibility requirements or has attempted an unauthorised action, without notice to You and at our absolute discretion.
DISPUTE RESOLUTION You agree to submit all disputes arising between you and Us to be resolved exclusively by arbitration using a mediator as provided for under these Terms. We reserve the right, upon its own motion (without your consent) or pursuant to a court order, to take any action it deems necessary to protect our rights, property and interests.
GOVERNING LAW

These Terms and Conditions will be governed exclusively by Australian law and are subject to exclusive jurisdiction of the Northern Territory courts.By participating in gambling activities through this Website You agree that your contract with us is made under laws which apply at your place of residence.